Terms of Use
Effective date: 5th Day of January, 2025
1) Who we are
EfficiaFlow Ltd (“EfficiaFlow”, “we”, “us”) operates efficiaflow.com (the “Site”) and provides the ProjoLink resource and workforce management software (the “Service”). These Terms govern use of the Site and any no-charge access made available through it. Paid subscriptions are governed by your Order Form and Master Subscription Agreement (MSA) (together, “Subscription Terms”). If there’s a conflict, the Subscription Terms prevail for the Service.
For the avoidance of doubt, these Terms do not modify any signed Order Form or MSA. If there is a conflict, the Subscription Terms (your Order Form and MSA) prevail for the Service.
2) B2B-only use
The Site and Service are intended only for enterprise/business users and not for consumers/individuals. If you are accepting these Terms on behalf of a company, you represent that you have authority to bind that company.
3) Acceptance of these Terms
By accessing the Site, creating an account, or otherwise using the Service via the Site, you agree to these Terms.
4) Accounts, security & acceptable use
You’re responsible for safeguarding credentials and all activity under your account. Don’t misuse the Site/Service (no unlawful content; no infringement; no reverse-engineering beyond what applicable law permits; no introducing malware; no interfering with or overloading our systems; no attempts to bypass security or access others’ data).We may suspend or disable access for breaches of these Terms or the Subscription Terms.
5) Intellectual property
The Site, the Service, software, UX, text, graphics and logos are owned by EfficiaFlow or our licensors. No rights are granted except those expressly stated in these Terms or your Subscription Terms.
6) Feedback
If you give us suggestions or feedback, we may use them without restriction or obligation.
7) Third-party services
The Service may interoperate with third-party products (e.g., identity, storage, analytics, payment). Your use of any third-party service is governed by that provider’s terms. We aren’t responsible for third-party services we don’t control.
8) Fees & payments (summary)
Fees, billing cycles, taxes, renewals, suspensions for non-payment, and termination for the paid Service are governed solely by your Order Form/MSA. Any payment processing shown on the Site for trials or marketing does not change the Subscription Terms.
9) Changes to the Site and Service
We may modify the Site and the Service to improve performance, security, or usability, or to comply with law. For paid features, notice and change handling are managed under the Subscription Terms.
10) Privacy, security & data processing
Our Privacy Policy explains how we handle personal data via the Site and Service. Our Security page explains our technical and organisational measures and key dependencies. Where we process Customer Personal Data as processor on your behalf inside ProjoLink, our Data Processing Addendum (DPA) forms part of the Subscription Terms and governs processing, security, sub-processors, international transfers and assistance with data subject requests and incidents. [Privacy Policy] • [Security]
11) No warranties (site & free access)
Except as expressly stated in the Subscription Terms or required by law, the Site and any no-charge access are provided “as is” and “as available.” We disclaim implied warranties (merchantability, fitness for a particular purpose, non-infringement) to the fullest extent permitted by law.
12) Limitation of liability (important)Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded. For all other losses arising out of or related to these Terms or the Site (including any no-charge access), our aggregate liability is capped at £1,000. For paid subscriptions, liability caps and exclusions are set out in your MSA/Order Form.
13) Indemnity (business users)
You will indemnify and hold EfficiaFlow harmless from third-party claims and costs (including reasonable legal fees) arising from your unlawful content or your use of the Site/Service in breach of these Terms or applicable law.
14) Compliance & Sanctions
You represent that you and your users are not subject to sanctions and will comply with applicable export control, anti-bribery, and anti-corruption laws.
15) Force majeure
We are not liable for delays or failures due to events beyond our reasonable control (including internet or network failures, DDoS, power outages, strikes, epidemics, natural disasters, war, or changes in law).
16) Changes to these Terms
We may update these Terms to reflect operational, security, or legal changes. If we make material changes, we’ll provide reasonable notice by posting on the Site and/or emailing account owners where appropriate.
17) Governing law & venue
These Terms and any non-contractual obligations are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without prejudice to our ability to seek injunctive or equitable relief in any jurisdiction to protect our IP or confidential information.
18) Contact
EfficiaFlow Ltd
Email: contact@efficiaflow.com
Phone: (029) 2294 1535
